Group insurance services
SERVICES TO ADMINISTRATORS
- Traditional plans per client or employee categories
- Modular plans
- Flexible plans « à la carte »
- Cost-Plus administrative agreement
- Fully-insured plans
- Auto-insured plans/Administrative Services Only (ASO)
- Refund agreements, modified refund agreements
- Pooling threshold adapted to your financial risks, subject to market offering
- Transparent approach with complete documentation and multiple complementary reports
- Underwriting validation including renewal methodology and current financial agreement with comments and recommendations
- Benefit analysis and optimization
- Negotiations with the carrier, renewal presentation to the policyholder and a final global confirmation with the insurer
- Data collection, validation and objective adjustments with the policyholder
- Support employee communication plan preparations
- Renewal explanatory meeting along with an informative-preventive aspect
- Analysis of services offered by insurers
- Preparation of requests for proposals to submit to insurers
- Proposal reception, analysis and negotiation of terms and conditions with insurers
- Presentation of obtained results and carrier selection
- Preparation of the new policy’s implementation process
- Follow-up with new carrier: final adjustments of irregularities and discomforts with their new procedures
- Dedicated GFMD customer service representative with direct access via toll free number and email
- Analysis and recommendations of administrative procedures
- Support the plan administrator with ongoing management:
– Documentation, reference tools and forms
– Specific claims follow up and support with the carrier - Specialized resources to deal with contentious issues or cases / Privileged contact network with your carrier
- Carrier/administrator meetings to solve existing problems
- Meeting with the insured for specific assistance
- Information and training sessions on policy management, either on site or in GFMD offices
- Validation of civil liability insurance for plan administrators (errors and omissions)
- GFMD customer relations management software
- Optimal utilization of insurance carrier administrative platforms
- Advisor platform utilization in order to better inform you
- Efficient internal computer networking between GFMD collaborators
- Stand-alone Web-based platform for client payroll deductions
SERVICES TO PLAN PARTICIPANTS
- Electronic enrollment (paper forms also available, if required)
- Meet with each insured within an agreed timeframe to complete their file, with a similar process for inaccessible individuals
- Pay-direct or deferred payment drug cards
– Combined with dental care, if offered by the carrier - Direct deposit system for claims
- Comprehensive Web-Based platform
- Mobile applications designed for insureds
- Training: plan’s financial functioning, individual impact insureds have on the global plan and simplification of insurance terminology adapted to the insureds
- Documentation and reference tools
- Extend coverage for life / accidental death and dismemberment past 70 years of age
- Long term disability insurance payable to 70 years of age
- Specialized medical coverage to complement provincial coverage decisions
To reach us
1 888 679-3836
Head Office
2819, rue King Ouest
Sherbrooke (Quebec) J1L 1C1
Sherbrooke (Quebec) J1L 1C1
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